Why Choose Us?

We know it can be difficult to take that first step towards finding a psychologist to help your child.

You might be wondering…

  • … what if the service is not the ‘right fit’ for me or my child?
  • … what if the psychologist doesn’t have the right expertise for my child’s particular issues?
  • … what if my child doesn’t relate to the psychologist?

There can be a lot of “what ifs” to consider!

So with that in mind, here are….

Eight Reasons To Choose Us

1. Child and Adolescent Specialists

We work exclusively with children, from preschoolers to teenagers, and their parents. We specialise in helping kids not only overcome personal challenges and adversity, but also learn how to achieve their full potential and thrive!

2. Education and School Experts

Our psychologists are experts in child development, learning and education.

All of them have postgraduate training in Educational and Developmental Psychology AND experience working in schools.

Not only can we help with your child’s immediate challenges, we can also help you navigate the school system to get the best possible results for your child – throughout their school years.

3. Breadth and Depth of Experience

Our experience spans a wide range of childhood mental health, learning and developmental issues, including:

  • Emotional issues such as anxiety, depression, anger management, difficult behaviour, divorce, relaxation and stress management
  • Social issues – friendship problems, bullying and relationship difficulties
  • Learning challenges – dyslexia and other learning difficulties, applying for special needs funding or special consideration
  • Study skills – techniques and strategies to improve learning, study and exam effectiveness
  • Thinking skills – critical thinking, problem solving and creative solutions
  • Asperger’s Syndrome – targeted counselling programs to help children and parents
  • …and more!

4. Private, Discreet and Confidential

School counsellors, psychologists and welfare officers are an important source of help for many children…

But it can be difficult for kids to visit the counsellor at a busy school campus without any of their classmates or teachers noticing.

You might also have genuine concerns about how impartial or confidential the service is, especially if your child needs help with any issues that are sensitive for the school.

If any of this rings true for you, you will be pleased to know we are a fully private service so you will get completely confidential, impartial and independent help and advice.

Of course, you might still want your child’s psychologist to liaise with teachers or other school staff to help achieve the best outcomes for them and we are always happy to do this with your consent.

BUT the difference with our service is that YOU are in control and get to decide EXACTLY what information is divulged and TO WHOM.

5. Easy and Approachable

We make it really easy for parents and kids to get the right help.

The first step is to request a complimentary initial phone consultation.

The purpose of the initial consultation is to to make sure our service is suited to your needs and get the right advice for your specific concerns in a convenient, relaxed, cost-free and obligation-free way.

This allows you to discuss the issues in detail and make an informed decision before committing to any further services.

If appropriate, the psychologist can also offer you an optional in-person parent consultation as the next step.

We are confident you will find your child’s psychologist to be:

  • Warm and friendly, yet professional
  • Natural and personable
  • Genuine and compassionate
  • Positive, supportive and engaging
  • Understanding and not judgemental

6. Vital Skills Training

We don’t just help your child cope with a bit of a ‘rough patch’ or deal with one particular problem.

We teach your child invaluable life skills they need to:
  • cope with adversity
  • build resilience
  • understand their personal strengths and weaknesses
  • think critically
  • set goals and get motivated
  • manage stress and anxiety
  • study and learn more effectively
  • …and achieve their full potential!

7. Standard of Professional Care

To ensure we find the best possible staff we conduct an extensive screening and selection process with background checks and multiple stages before we make a final decision.

So you can be assured that your child will receive the highest possible standard of care.

8. Instant Medicare and Private Health Rebates!

You can instantly claim your Medicare or private health rebate via our HICAPS electronic claims system. This means your out-of-pocket expenses will be as low as possible. (See Fees and Rebates for more information.)

“That all sounds good… But how long has [name of psychologist] been working with you or as a psychologist?”

Great question. 🙂

Firstly, the length of time a psychologist has worked here or in the profession is not a good indication of their ability to help you and your child with your specific concerns…

And it is also not a good indication of whether or not they are likely to be a good fit in terms of their personality and approach…

In fact, there is no such guarantee and that’s why it’s important that you make sure the psychologist is the right fit before you commit to any services for your child…

Which is why we offer a complimentary initial phone call with the psychologist we believe is best suited to helping you, given the age of your child and the issues you are looking for help with…

This is your opportunity to find out if it’s a good fit in a relaxed and convenient way, without any cost or obligation to proceed with further appointments for your child…

The psychologist can also offer an optional in-person consultation for parents whenever appropriate.

“I think you might be able to help me… What should I do next?”

When you are ready to take the next step please click the button below to get started (or you can read more about who we help).

Can we help you?

Request a complimentary initial phone consultation with a psychologist and get the right advice for your child's needs

Request phone consultation »

Why have 1,592* parents chosen us?

(*As of Sep 18th, 2017.)

  • Private and confidential: We are a 100% private service so you will receive 100% independent and confidential advice.
  • Child and adolescent specialists: We only work with school age children, teenagers and parents.
  • Education and school experts: We will help you navigate the school system to get the best possible results for your child.
  • No contractors: We only employ permanent staff psychologists with a master degree or higher and extensive experience.
  • Fast appointments: We don't keep a waiting list and see most new clients within 7 days.
  • Convenient location: We are in Port Melbourne with easy access from many parts of Melbourne and unrestricted street parking.
  • Trusted methods: We use approaches that are strongly supported by research evidence or clinical experience.
  • Lovely beachside office: You will love our quiet, modern and attractive office, with its beach and ocean-themed rooms.